Primary Care Alliances

Through our strategic partnership with an advanced primary care/urgent care organization, we support establishing deep health plan/primary care alliances.

These alliances establish new multi-service medical centers and integrate key processes such as product design, go-to-market initiatives, data and analytics and care delivery to improve access to quality care while lowering costs.

This provider organization serves all customer segments with unique advantages in Hispanic markets.

Healthcare Consulting

We provide real-world, hands-on help to drive results:  strategy, branding, marketing, consumerism/retail, Hispanic market development, provider practice development, analytics and value-based care performance.

Each project is led by a Lucerna Health founder in collaboration with like-minded strategic clients urgently interested in advancing transformational strategies.

Our approach is to position clients to launch practical execution initiatives directly following the consulting project.

Marketing and Health Engagement

We design and manage cost-effective, data-driven campaigns supporting member/patient acquisition, retention and health engagement.

Our catalog of campaigns is continuously optimized to drive results for high-value use cases including medical cost management, accurate risk assessments and care gap closure.

Bringing advanced marketing practices to healthcare through the payer and the provider will operationalize more effective processes of health consumerism.

Value-Based Care Operations

We power provider practice operational processes supporting clinical and financial performance management through integrated analytics, advanced member/patient engagement and provider practice logistics management.

This end-to-end process enables busy healthcare practices to focus on patient care while succeeding in the rapidly evolving value-based care (VBC) environment.

A practical VBC operating system is an essential requirement supporting payer-primary care alliances advancing the VBC journey.