Provider Performance Activation

Manage operations for results that matter—practical insight to improve your value-based care and operational performance.

VBC PERFORMANCE

Solutions for your value creation journey

Enable automated and accurate tracking of progress toward your business goals. Improve performance against your specific VBC contract terms.

  • Medical cost management
  • Accurate risk assessment
  • Quality outcomes
  • Patient engagement
  • Patient satisfaction

PROVIDER PERFORMANCE

Help your care teams understand and transition to VBC

Recognize high-performing providers and develop under-performing providers across your network . Detailed scorecards drive enhanced performance at the facility and individual provider level.

  • Process improvement
  • Performance management
  • Compensation programs
  • Training programs

OPERATIONAL PERFORMANCE

Effectively manage in complex and challenging environments

Improve effectiveness and efficiency across your operational processes. Customer feedback, operational dashboards and leveraging digital channels help you manage in a complex environment.

  • Appointment capacity and utilization optimization
  • Reputation management surveys and analysis (NPS, Patient Satisfaction)
  • Curated and targeted “detractor” out-bound call lists
  • Digital front door integration (website, app)