Healthcare Forward

Let us walk the path of change together.

Our health system is changing –because it needs to!

If you’re responsible for executing payer or provider initiatives to accelerate growth and improve performance, Lucerna Health’s blend of technology, services and experience can help you succeed.

Realize the full potential of your payer-provider alliance, value-based care (VBC) and consumerism strategies to win in an evolving marketplace.

Together, we can move Healthcare Forward 


Data that works harder — and smarter.

The Lucerna Platform powers our products and solves your data management challenges enabling your teams to understand your business better and drive results.

We ensure that your data and insights are integrated and secure (HITRUST CSF® certified) providing a comprehensive, single source of truth and that your ecosystem connections work well.

Your data should be an asset—not a problem, nor trapped in a black box.

 ~ Craig Thomas
Lucerna Co-Founder & CEO

Lucerna Platform

Powerful Engine Enabling

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Payer and Provider

Performance Optimization


Insights Studio

Pre-built, interactive analytics dashboards including healthcare consumer engagement and business process insights.


Healthcare Consumer 360º Database

Creates targeted audiences, personalized messages and prioritizes actions based on desired outcomes.


Data Engine

Powerful entity-linking framework, powered by machine learning, results in aggregated data that is validated and cleansed.


Command Center

Simple, intuitive user interface that enables non-engineers to easily manage and monitor the Lucerna Platform.


Bi-Directional Integration Hub

A broad set of integration tools enables two-way data flow from any source across your ecosystem.

Lucerna Platform Diagram

Consumer Engagement

Grow your business and engage your customers in healthcare

Provider Engagement

Understand your providers and drive improved performance

VBC Optimization

Improve financial performance by operationalizing your VBC contracts


Forward thinking nets results:
We understand what counts.


YoY Patient Growth


Response Rate
Annual Visit


Response Rate
NPS Survey


Increase in Self-Service
Online Booking

Technology. Services. Experience:
Better Results

Business owners reviewing information on a tablet

Grow your business

Our marketing services, data-driven campaigns, digital services, operational integrations and experienced team will help you add new members and patients.

Positioning your brand effectively and communicating personalized messages in-culture can help differentiate your company.

Enhance your consumer experience

Our consumer experience survey dashboards allow you to understand how you’re doing and identify ways to improve performance. A sophisticated provider database and technology integration can help you match patients and providers, satisfying consumer preferences and achieving operational efficiency.

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Doctor walking down the hall with business man

Improve your financial performance

Our data-driven consumer healthcare engagement campaign catalog covers a wide array of use cases including medical cost management, care gap closure, risk assessment, patient satisfaction and COVID-19.

Our provider performance insight can help you improve VBC revenue and manage risk.